Help Center
Find answers to common questions about setting up Kiosks, digital tags, and user data privacy.
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Frequently Asked Questions
Everything you need to know about billing, scanning, and our capabilities.
Yes! Our Free plan allows 1 Active Group with up to 20 Members forever. It's not a temporary trial. You only pay if you need to add more groups, members, or unlock advanced staff management tools.
If you're hosting a one-time event (like a seminar, workshop, or competition), you can buy a 24-Hour Event Pass for $6.99. This unlocks ALL Pro features (unlimited members, groups, CSV/PDF reports) for exactly 24 hours. No ongoing monthly subscription required.
Absolutely. You can export clean check-in reports as CSV spreadsheets at any time. Higher-tier plans also get advanced sorting, filtering, and styled PDF summaries suitable for administrative record keeping.
No! Students and members just need their personal QR pass (which you can print for them or they can show on their phone). They scan their card against a laptop, tablet, or mobile Kiosk screen in a standard browser. It's 100% web-based with zero friction.
For large schools, school districts, or multi-location institutions, our engineering team handles the entire technical setup for you—importing thousands of students, syncing schedules, training staff, and setting up secure boundaries. This is standard on our Enterprise tier.
Yes! Enterprise customers get full REST API endpoints and webhooks to dynamically sync live check-in logs, rosters, and activity states directly with internal HR software, student portals, or access control doors.